Customer Care

Customer Care Team-Responds to general distributor questions, order entry and expediting, price&availability, return material authorization (RMA) and credit


	Mark Stubbs Director of Customer Care and Applications Engineering T: 616-248-9201 F: 616-241-3752 E: stubbs@blackmer.com Responsible for ensuring that distributor needs are met in a fast and accurate manner
	Rachel Wright Customer Care Representative T: 616-475-9288 F: 616-241-3752 E: wright@blackmer.com Primary Distributor Responsibility-Canada, Europe, Middle East, Africa	Janet Kielty Customer Care Representative T: 616-248-9237 F: 616-241-3752 E: kielty@blackmer.com Primary Distributor Responsibility-United States Secondary Distributor Responsibility-All International

	Sherry Bode Customer Care Representative T: 616-248-9215 F: 616-241-3752 E: bode@blackmer.com Primary Distributor Responsibility-United States	Giovana Possignolo Customer Care Representative T: 616-475-9381 F: 616-241-3752 E: possignolo@blackmer.com Primary Distributor Responsibility-Asia, Australia, Latin America

Applications Engineering-Responsible for Technical Clarification and Support for Blackmer Products

	John Steward Senior Application Engineer T: 616-248-9209 F: 616-241-3752 E: steward@blackmer.com Primary Product Line Responsibility-Vane-Industrial, Peristaltic Hose Pump Secondary Product Line Responsibility- Compressor, Centrifugal

	Ron Crouch Senior Application Engineer T: 616-475-9352 F: 405-942-2855 E: crouch@blackmer.com Primary Product Line Responsibility-Vane-LPG, Compressor	Ashish Gupta Application Engineer T: 616-475-9367 F: N/A E: gupta@blackmer.com Primary Product Line Responsibility-Vane-LPG, Compressor Secondary Product Line Responsibility- Vane-Industrial

	Corey Jefferson Application Technician T: 616-475-9277 F: 616-241-3752 E: jefferson@blackmer.com Primary Product Line Responsibility-Vane-Industrial	David Bohne Application Engineer T: 616-248-9207 F: 616-241-3752 E: bohne@blackmer.com Primary Product Line Responsibility-Centrifugal Secondary Product Line Responsibility-Peristaltic Hose Pumps